Troubleshooting: Connecting Your YouTube Channel to Google Ads

Having trouble linking your YouTube channel to Google Ads—seeing messages like “Something went wrong” or “Please sign in as [X] to continue”?
Pick the scenario below that matches your situation for step-by-step help.

1. You Own the Channel and Have Access

      1.1. Verify Your Account

• Make sure you’re signed in to the Google account that actually owns the YouTube channel.

      1.2. Switch if Needed

• Click your profile icon in the top right and select the correct Google account.

      1.3. Try Again

• Go through the linking process once more.

      1.4. Use Private/Incognito Mode

• If errors persist, open a private browser window, sign in there, and repeat the steps.

Note:

• Your Google account doesn’t have to be the same one you use to log into VeeFly—just one with channel access.

• You might also need to re-link if:

  • It’s been over 90 days of inactivity

  • You're connecting to a different VeeFly Ads account
    
    
    

2. Someone Else Manages the Channel

If you have permission but aren’t the owner:

      2.1. Get Special Link

• In VeeFly, click ‘Link Now’

• Choose ‘Don't have access to the channel?’ to generate the URL

      2.2. Send to the Owner

• Share the generated URL with the channel owner

• Ask them to finish the linking on their end
  
  
  

3. Topic/Auto‑Generated Channels

Music services sometimes create “Topic Channels” for you automatically. These cannot be linked.

      3.1. Why?

• These are system-generated and not managed like personal channels.

      3.2. What to Do

• Consider creating your own YouTube channel to gain:

  • Full ownership and control

  • Direct fan interaction

  • Better promotional results

      Tip:

• Even without linking, you can still run campaigns.

• However, a personal channel unlocks additional insights and targeting features.
  
  
  

4. “Link Request Not Found” Error

If YouTube Studio shows your channel is linked, but VeeFly reports “Link request not found”, you need to unlink and reconnect.

      Steps to Fix:

1. Log into YouTube Studio

2. Go to Settings → Channel → Advanced settings

3. Scroll down to Google Ads account linking

4. Locate the VeeFly entry, click Unlink, and then Save

5. Go back to VeeFly and follow the on‑screen steps to re-link your channel
   
   

By following the steps for your specific situation, you’ll have your YouTube channel smoothly connected to Google Ads—and be ready to make the most of your promotion package. If you run into any further issues, reach out to our support team for personalized assistance.